Delivery & ReturnsForMyFish are pleased to be able to offer FREE standard UK delivery of ALL items to ALL UK addresses. We offer FREE standard delivery (2-3 days) to all UK locations using Royal Mail Tracked 24/48.
Returns -
We are pleased to offer a 30 day returns guarantee. In the event that you are not satisfied with your purchased items you are welcome to return them to us for an exchange or refund. You must inform us within 7 days of receiving your items and then return them to us within 30 days from date of purchase. Our returns address is -
Rainbow Koi,
Unit G7 Avonside Enterprise Park.
New Broughton Road.
Melksham
Wiltshire
SN12 8BT.
We will then inspect the returned items and issue a refund. Please ensure goods are returned in a saleable condition with all original packaging. Refunds are via the original payment method within 7 days of receipt of the returned items.
On the rare occasion that you feel you may have received a faulty item please contact us and we'll be able to help determine if the item needs to be exchanged.
All returns are the responsibility of the sender. Please obtain proof of posting or use a recorded service when returning items. Rainbow Koi cannot be held responsible for any returns lost in the post. |  (500 × 100 px) (700 × 140 px) (700 × 75 px) (1000 × 85 px) (750 × 300 px).png)
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